Trainventory Support and Privacy Policy

Support:

If you have any questions or concerns, or data deletion requests, please send an email to nicholasleby@gmail.com.

Privacy Policy:

Effective Date: 01/04/2025

Thank you for using Trainventory! Your privacy is important to us, and this Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Email Address: Collected during account creation and login to identify and authenticate users.
Device Information & Crash Data: Collected to improve app performance and reliability. This data is not tied to individual users.
Photos: Users may optionally upload photos of their model trains.

2. How We Use Your Information

Email addresses are used solely for account creation and login purposes.
Device information and crash data are used exclusively for troubleshooting and improving the app experience.
Uploaded photos are stored securely and used only within the app for user-specific functionality.

3. Data Storage

All user data, including email addresses, crash logs, and uploaded photos, are stored in Google Firebase Firestore.

Firebase adheres to industry-leading security practices to ensure data is protected.

4. Data Sharing

We do not sell, trade, or share your personal data with third parties.

Google Firebase acts as our backend service provider, but no data is accessible to parties outside of our development team.

5. Account and User Rights

Users can delete their accounts at any time.
Users can request data deletion by contacting us at nicholasleby@gmail.com.

6. Children's Privacy

Trainventory is not intended for users under the age of 13.

We do not knowingly collect personal data from children under 13. If you believe such data has been collected, please contact us immediately.

7. Security

We take reasonable measures to protect your data from unauthorized access, disclosure, or alteration.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes via email or in-app notifications.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: nicholasleby@gmail.com